Animal Sheltering Workshop: Maine & Massachusetts!
The New England Federation of Humane Societies is excited to announce our Animal Sheltering Workshop brought to you by Best Friends Animal Society.
This workshop is great for staff who are new to the field or seasoned staff who want to brush up on their skills.
Registration begins at 9:30am. The first presentation starts at 10:00 am.
A vegetarian lunch is provided. We are unable to accommodate additional special dietary requests for this event.
Registration includes the cost of lunch and is only $35! Space is limited! Reserve your spot today.
FULL WORKSHOP DETAILS BELOW!
Thursday, October 17th, 9:30a-4p
York County Emergency Management Agency
149 Jordan Springs Rd
Alfred, ME 04002
Thursday, November 14th, 9:30a-4p
Dakin Humane Society
171 Union St
Springfield, MA 01105
Animal Sheltering Workshop Agenda:
Elizabeth Jensen, Best Friends Animal Society
As animal welfare becomes more professionalized, the understanding that people are the most important lifesaving tools in our arsenals continues to grow. But how do we get past viewing ‘people’ as something to ‘manage’, to unlocking their lifesaving power? From visitors, to supporters, to staff – this session discusses roadblocks to creating an organization known for hospitality and engagement -and provides tactics to help leverage the people in your world to save more lives.
Material will cover:
- The difference between customer service and hospitality- and why it matters
- Tactics to improve welcoming deliverables of team
- Tactics to build consensus and get to a place of yes
The session will focus on rabbits and guinea pigs, and will suggest easily implementable ideas these pets from intake through adoption. The initial section covers the 3 Hs of intake: History, Handling, and Health. The next section describes the benefit of breaking away from what pet stores tell us about housing and enrichment. The goal is to create fully enriched habitats for less money. The final section outlines best practices in adoption counseling and post-adoption follow ups, including helping adopters with common behavior concerns.
Improving the lives of shelter dogs
Workshops are Brought to you by Best Friends Animal Society